Anonymous
map-marker Kansas City, Missouri

JUST MADE MY PURCHASE

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NO COMPLAINT. YOUR STAFF DOES A GREAT JOB.
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User's recommendation: JUST KEEP DOING A GOOD JOB.

Anonymous

Need a new restistance band for chairgym? your out of luck!

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have had my chairgym for about a year and could see the resistance bands being worn down until 1 broke. figured should be able to get easy replacement, right?

WRONG! I called and they don't have them or sell them! what kind of a manufacturer cannot replace parts on a current product? never heard of such a thing!

they told me to try HSN! what are you kidding me? the product is useless without the bands . thanks chairgym for the 1 year of usage- don't buy this product!

customer service and support apparently is not important to them.

not the type of company I'd want to do business with. wish I knew this prior to.

View full review
Loss:
$100
Reason of review:
Warranty issue

Preferred solution: Let the company propose a solution

Dacari Jhk
map-marker Ashland, Kentucky

Not what I expected!

I saw the infomercial several times but this year I promised myself that I was gonna get one. I saw it again and I called on 3/14/2015 changed my mind because of the timing. I hung up and not 10 mins. later my phone rings, the man starts talking telling me that I could get it with $29.99 discount. I decided that it was a deal he wanted to up grade me for the $29.99 no was my answer. I just received it today 3/23/2015, I am upset upon opening the package and taking it out I started looking at it & I got so ticked and took pic's of the chair it was poorly put together. It took me awhile to get in touch with someone but eventually after several attempts I got though to talk to a CSR. I first asked for a replacement, then after asking more questions I decided to cancel my order all together. I would let the pictures speak for themselves but I don't know how to send them from my phone but I promise I do have them.
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Reason of review:
Bad quality

Preferred solution: Full refund

Anonymous
map-marker Mesa, Arizona

Chair Gym Review from Mesa, Arizona

I bought the Chair Gym in June 2015 from HSN. In the beginning of January one of the hand grips broke. I called HSN who inturn told me I needed to call Chair Gym customer service because I was over the 30 day return. I called Chair Gym and I was told by the representitive that they would send me another hand grip in 7-10 days. It is now February and still NOTHING! This Chair Gym is USELESS to me now. I will call again but honestly the people answering the phones do NOT sound like they know whay they're doing. And obviously just didn't bother placing the order for the replacement part. EXTREMELY disgusted with the non-customer service!
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Reason of review:
Poor customer service
2 comments
Guest

The hand strap on mine broke also, but only after 3 weeks. I am having the same problem at getting a replacement.

Guest

A company is only as good as the staff that they employ.

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Anonymous
map-marker Apsley, Ontario

2 years later, still working great!

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Ordered 2 years ago, received it within a week. Built it, and I have to admit, I wasn't impressed with the look of it. But I stuck with it, and within a couple weeks, I noticed a more-than-significant toning, especially from the waist up. Gradually switched to higher resistance bands, and toning became a little bit of actual muscle building. Like any exercise, It's not the easiest thing to stick with a regimen. I guess if you don't really care about your health, you won't commit to it. Bottom line: This thing ain't gonna make you look like Charles Freakin' Atlas, but it DOES keep you toned, and with more work, your average person can gain mass.
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Pros:
  • Goodies that came with it
Cons:
  • Did not initially appear well made
Reason of review:
It worked.
Anonymous
map-marker Sheffield, England

Chair Gym Review from Sheffield, Sheffield

I contacted Chair Gym 4 days ago explaining that in three weeks the resistance bands no longer had much reistance in them. Was promised that warehouse would send repacements. Phoned again yesterday. Used the chair today and the bands flew off the right hand side narrowly missing my head and landing just short of the wall. I wish i had read reviews before purchasing as this problem is not uncommon. Have emailed Customer Services, if i don't get a quick response i shall be contacting Trading Standards and if they would like to see the object i shall be more than happy to take it to them. I would say do not buy his product it can be dangerous.
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Reason of review:
Bad quality
Anonymous
map-marker Summerville, South Carolina

Great Product!

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I just wanted to say that I ordered and received my chair gym promptly and without incident. The chair gym is doing exactly what it was advertised to do. I am a diabetic looking to tone and shape up, and that is what this advertises. I am walking as well to complete the workout. See, I feel like I have to do my part as well. My card was not overcharged or scammed, I researched the product before purchasing, and purchased through a reputable company. I am using the product every day so far and have not had any problems.
View full review
Pros:
  • I can sit or stand and it is easy to use
Reason of review:
This product is exactly what it is advertised to be.
Anonymous
map-marker Fort Worth, Texas

PLEASE REFUND MY MONEY

I contracted the CHAIR GYM company Novermber 2014 and at that time i advised them that i had not recieved the chair he said that he show's the chair was deliveryed and sat on my pouch 09/09/14. At that point i ask him why would they sit it on my pouch without any being there, he then ask could any one in my home got it i told him NO but someone could have walked up and removed it. He then advised me that he had to touch bases with the deliviery company and see what they said but as of this day haven heard from them about the missing chair but if have call and sent letter about the payment, at this point i DONOTwant the chair just the refund i payed when i ordsr the chair.
View full review
Loss:
$50
Reason of review:
Problem with delivery

Preferred solution: Full refund

4 comments
Guest

Deliveries are made daily to "porches" across the US. If you are expecting a delivery, have someone you trust at your house to get it.

Should have called the chair company and let them know you did not want it delivered to the porch, they would have noted this to the delivery company who would have left you a note to come and get it. It really isn't hard....

I don't get why people want to blame companies for their own stupidity. Get off your butt and deal with your own stuff..

Guest

Four year old children should not be allowed to buy this chair. You should wait until you are older and have been to school for an education.

When you are older and you can spell , you will be able to write a letter of complaint to the the chair company and they will be able to understand your problem. Maybe your mummy or daddy have taken the chair because they think you are too young to use it and they are worried about your safety.

I am sure that your mummy or daddy have done this for your own good.

Guest
reply icon Replying to comment of Guest-919972

Maybe you should learn correct punctuation before you criticize someone else's spelling. Those who live in glass houses should not throw stones.

Guest

I have read your issue, try refundyourmoney.net they can help you like they helped me and retrieved my money. Good Luck

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Anonymous
map-marker Lanham, Maryland

Caused me to incur an overdraft fee!

I had been paying my monthly installments (on time) until these last two payments due to medical expenses recently incurred. I asked them to extend the payment until the first of the month which is when I receive my monthly check.

The first was approximately a week away. It was accepted and on the first, payment was made. For this month (May), I requested another extension for what is my final payment for June 2nd. The representative said that she would make a notation in my file and that she would also tell them not to call unless payment was not received.

She was the third person I talked to because they were calling me on a daily basis and with each person, I explained why payment was late and when payment would be available. Today (May 28th), I called for a refill on my home delivery insulin and it was declined and that's when I discovered that chair gym had accessed my account took the money and caused an overdraft in the amount of $36.00.

Now I have to borrow the money I need to purchase my insulin. When I called chair gym , all I got was a "Sorry, but the representative that you spoke with did not make a notation on your file." I advise anyone thinking about doing business with them to think twice.

View full review
Loss:
$65
Reason of review:
Poor customer service

Preferred solution: Full refund

3 comments
Guest

Not sure exactly how chair gym caused your overdraft. You have the responsibility to maintain your checking account, not chair gym.

They have no way of knowing that you did not have the money to pay for something that YOU requested. They are not responsible for your stupidity. YOU maintain YOUR checking account. YOU Need to take RESPONSIBILITY FOR YOUR OWN ACTIONS!!!!

That is what is wrong with society today, no one wants to take responsibility for their own actions, it is always someone else's fault. Buck up pay the fees and quit whining.

Next time check to make sure you really can afford to take a payment or payments BEFORE you order something. Chair Gym is in no way responsible for your mistake.

Rajeev Mzj
reply icon Replying to comment of Guest-1007808

bish!

Guest

This is a prime example of biting off more than you can chew. You knew what your income was and what you would be up against BEFORE you placed your order.

Too many people think they can order something and then not pay, so yeah, of course they are going to take their money when they have the chance. If you cannot pay, don't order!!! I for one am sick of paying for people who do this, it raises everyone's rates all across the board.

Sorry if it makes you mad, but truth is truth. If you cannot afford it, DON'T BUY IT!!!

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Anonymous

SCAM 88 YEAR OLD SENIOR INTO GIVING CREDIT CARD....

ORDER#36808-****-*412*-206... SCAM 88 YEAR OLD SENIOR INTO GIVING CREDIT CARD....WHEN TOLD DONT SEND IT. SAME CONVERSATION TOLD IT WAS ON ITS WAY...i PERSONALLY GOT ON THE PHONE AND TOLD THEM 'T MOTHER THINKS SHE IS ORDERING A VACUM cleaner. TOLD TO BAD! SHE HAS TO PAY FOR IT. IT ARRIVED WHEN WE WEREN'T AT HOME TO WRONG NAME. CALLED THEM TO PICK IT UP SAID WE WILL HAVE TO PAY FOR IT. IT WILL SIT ON OUR PORCH UNTIL UPS PICKS IT UP...I ill not pay shipping. By law anything that was not ordered by a person IS FREE...I will charge Chair Gym for occupying my space....P/U your GRAP
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2 comments
Guest

Apparently SOMEONE gave the company the credit card number, or they would not have it to charge it. If your mother is not competent to have the card, it should be taken away from her.

Call the credit card company and tell them the charge is fraudulent and not to pay it. They will not release payment if you let them know quickly. And call Gym Chair and let them know that you are not accepting delivery and will be placing the item in the return mail/delivery box. If you do not hear back from them or they do not send you a return label, drop the unopened box in the UPS box or the mail drop box.

Also, you should try being nice when calling in a complaint, it's easier for the company to issue a return label (free) for a mistake if they are talking to a reasonable person on the other end fully explaining the problem. Why do people think they have to be jerks about something that happens, accident or implied or otherwise.

I was always taught you can catch more with sugar than with vinegar. That means that if you are nice, you will get farther even with a complaint.

Guest

If you're Mother didn't provide the 3 digit code on the back of the date she can totally dispute the charges. It's Ur electronic signature , if no Sig c.

O can't hold her libable for the purchase. That is I.

The credit card holders bill of rights. Good luck!

View more comments (1)
tnydam
map-marker Peoria, Illinois

Chair Gym got paid did not ship my chair!

I purchased this chair gym on November 11, 2012. As of December 30, 2012 I have still not received it! I called to cancel this order on December 12, 2012 and was told that it had already shipped on the 11th. But when I looked online on customerstatus.com, it showed that it had shipped out on the 13th. I then checked my credit card online and saw their charge on the 13th! (It was stated on chair gym's website that the card would not be charged until the chair shipped, so I was feeling pretty good that it had, indeed, shipped) However, after not receiving the chair gym, I called customer service again on December 21, 2012 and was told it would arrive on December 26, 2012. Obviously, I did not receive it on the 26th, the 27th, the 28th OR the 29th! I am seriously PISSED! I will make one final call tomorrow (they only have customer service agents to speak to during regular working hours and days!), I will be calling my credit card company to contest this charge!
View full review
Loss:
$179
2 comments
Guest

helpotherwhohelpother

What does that have to do with anything? Sounds like you are a paid shill for the company. Helpyourmouthbyhelpingyourselftoshutupmaybe.

Guest

well ,lets hope that incident don't apply to others. Besides they do seem to have some good reviews

U NO WHAT U DO TO OTHERS GET DONE TO U

View more comments (1)
Cyanna Btd

Cheer jim made me pass a stone it was so relayd

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I dorderd the char gym on wensday. They say it shiped to me tuesday. I cannot compehend what could a happend here. I need my gym. If I don't get my jgym then I got ole high blood press that is going to make my head pop. I gotta loose some wait. So, well I called up ole Jim company. I got man on fone and said you mean man my gym, website say shiped on tuesday but no ordered til Wendays. I told man I gotta comprihend this. He told me I could call all day long to president borock ohama or vladmar pootin and I werent not gettin no refund. I told SAID MAN that a sittin hear were cussin me to build up rectal stones and that I gotta get on a cheer gym. TWO BAD mean man say to me. Oh lordy I cud feeel it comin, and out come a bowel stone big as my foot. To conclucion, I don't like ole cher jum. Man was mean. Big old stone come out. NOw I need my medcine. Talking to man on fone made my medcine late and now my hair fallin out. I calld that lawyar on the TV and he said hed a suit them for me. I m putting my terd stone in a bag, one sellopane you can see thru, and takin it to court with US!!!!! You bet pay me or I getchoo all up in court mister cheer gymm man. man boy. hurtin us people, MY LORD!!!!
View full review
Loss:
$15
Reason of review:
Man at place make me need ma pills

Preferred solution: Full refund

4 comments
Guest

this guy is funny

Guest

You are an *** and this "review" should be taken down by the webmaster of this site.

Guest

I suppose you think you're funny, ***!

Guest

Jesus dude, go back to school and learn how to write. You sound like a complete ***. It's not the Jim, it's the gym as in gymnasium.

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Anonymous
map-marker Orlando, Florida

It's "ALWAYS" on back order (5 months now)

I have been trying to order this chair from since this time "2012"!! I'm dumb founded that this company with a bunch of rude........ customer service agents is still in business! I love to call them when I see their commercials & ask about ordering it. Then I will wait a few hours & call back & then the next rep that I talk too will tell me. "Sorry but, this item is our best selling one & it is back on our back order list"! So when I ask why in the devil is it always...... on back order she said to me a minute ago. Well, what happens is when we get a shipment in we mail off the chair to whom ever has been waiting the longest. Then when we're all sold out every one else goes back on the waiting list. So yes at this rate it maybe months before you get your chair. So if you want it order it today & you "MAY" get it in about a month or so! So I now see that they are full of ***! Because if this was a legit company they would make enough of the product that when people order it they "GET IT". You don't go on a dam waiting list & then when they (the sorry company) gets a shipment in they pick & choose who gets a chair & every one else goes back on their "List"! They act like they are doing us a favor by selling these chairs. So maybe god See's that there is some thing wrong with the chair & this is why no matter what I do. "I JUST CAN'T BUY ONE", ahhhhhhhhh!
View full review
Loss:
$150
1 comment
Guest

Don't know about the USA but here in Canada we have the "TV show case stores" (or " As Seen on TV") that sell many of these products sold on tv infomercials. They carry this item and have a few on display to try out.

I would suggest you see if your city/state has this and go in and try it out.

To me it looks like a regular chair so I am not certain it would last too long but its worth a look. Good luck

Anonymous

Chair gym trying to charge me twice

i do not know what is going on, but you all are trying to charge me twice for the gym chair. My credit charge has been charged every month and all of a sudden you all ate trying to charge me different amounts every other day. I have changed my credit card numerous times and each time I get the message that it is not authorized by my bank?????? The in the world is going on. Please get this corrected. I should only owe 49.95. Thank you. Kathy Long, Clarksfale, MS I can not figure out what your company is doing
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2 comments
Guest
reply icon Replying to comment of Guest-681897

Kathy, it is nice to see that you came back here and publicly thanked the company for correcting the problem you reported. Too many people think they are above correction or apologies. Thanks for doing this!

Guest

Chair gym corrected the problem of charging me. Staff was super nice and apologetic.

Thank you for your prompt attention.

K. Long, Clarksdale,MS

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Anonymous
map-marker Old Town, Maine

Rude service...? Scam

After seeing this advertised on tv, i called to inquire more about the product. The rep was very vague in his details and ability to answer my specific questions. I asked him what would happen if it broke, and all he could say was "its not going to break." He was very insistent that i just give my credit card information. When i told him i was going to research some reviews first, he got upset and quickly thereafter ended the call. Im glad i read the reviews, i may have just avoided a scam! It does look like a nice product, if i see it in a retail store i will probably try it out!
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4 comments
Guest

You feel that you 'Avoided a Scam'. Why, because the customer service guy said, 'It won't break.'?

These 'Reviews' aren't reviews! Has anyone used this product?

Guest

Did you ever get your chair?

Guest

The product us good but wouldn't buy it from the company, buy it from Wal-Mart instead.

Guest

The Chair Gym appears to be a scam to get people's credit card numbers to steal money. DO NOT give these people your credit card number!!!

Stay away from this company it is a SCAM!

If you have already been taken report them to the police and/or the Better Business Bureau.

View more comments (3)
Anonymous

Chair Gym Scam

Lazy people use such products...I am sure these people would some day come up with a "Bed Gym". You don't need a Chair Gym to do rehabilitation exercises. A couple of resistance straps would work better than this. I don't believe how gullible people are. These scamsters should be taken off the TV, There are so many complaints and nobody is doing nothing about it. I guess where the money is going. The internet too is full of this BS. I am going to post on as much sites possible. Wake up Americans. See my chair gym reviews I posted here: http://www.asseenontvonsale.com/fitness/chair-gym/
View full review
Loss:
$150
15 comments
Sherese Kwk

Im 41 in decent shape, use to be in amazing shape until I became severely depressed. So severely I pretty much do nothing but sit in my bathroom all day.

Starting to come out of my fog and I was considering buying this to get my motivation and body back.

Age and physical handicaps aren't the only set backs. There are mental set backs as well...

Guest

Let me begin by saying that I have absolutely no experience with the Chair Gym itself; I am therefore not defending it per se. However, you mention that the people who make and/or market are scam artists because exercise is done in a chair, and you highlight your antipathetic opinion and feelings about the makers/marketers of this product by facetiously saying that next they will come up with a Bed Gym.

You are making one enormous assumption, namely that every person who uses this product is using it for regular exercise only.

However, it is my understanding that senior citizens and disabled individuals who have trouble exercising while standing use the product or, at least, can find the product very useful. I do know that people recovering from surgery often use very similar products to help their recovery and to aid the physical therapy regimen they must do after surgery. The resistance helps these people regain the strength they lost when muscles and other tissues were cut during surgery. Senior citizens and the disabled can also benefit from the resistance exercise offered to gain strength, stamina, and the like, particularly when they have lost strength for what can be numerous reasons.

Whereas your point is well taken, it would be nice if you had considered that not every person who uses this type of device is as well abled as you seem to be, given your assumptions. At least you might have acknowledged that this product or a product LIKE this could be helpful to some before railing against the fact that the product allows people to sit while exercising. Sitting while exercising can be extremely strenuous.

Try a rowing machine for an hour. Even if the machine is not equipped with a sliding mechanism for the legs, it still provides quite the workout with a concomitant large calorie burn, all while sitting.

Guest

The bed Jim came out years ago it sucked to

Guest

If you have not ordered this product or used it how can you write a review of it? Sooo, it seems you are just as gullible as those "lazy people" you are accusing.

So many complaints on this site are just like yours, baloney. You can't review a product you don't have and have never used, which you say you haven't, so either way you are liar and a scammer yourself.

Guest

I have never seen such ignorance! My father is handicapped and wants to exercise to strengthen his upper body.

He is unable to stand to exercise.

Shame on you for assuming that some people are just lazy. Not everyone is fortunate enough to stand on two feet and go to a gym.

Guest
reply icon Replying to comment of Guest-936069

So so right. I thought that was a very insensitive statement too, even if the method is not one you'd subscribe to.

It's truly like the say, OPINIONS are like a%*holes and every body has one. However it does wonders for my sick elderly mother too, who other wise done nothing. Wishing your father well with his chair during recovery.

....PS, to speak on it being for lazy people, I bought it for my 80 yr old mother, but I find my 48 yr old brother jumps on it all the time, as a warm up before he runs, claims it's fast and easy to stimulate his muscles. I though he was a cross country runner, now I see he's just a lazy individual too, " who knew."

Guest

Rehabilitated exercises are the assets for better health & mobility for us who are advanced senior citizens. Your comments "Lazy People " is an insult to our intelligence.

Guest

Your an *** buddy saying lazy people buy this product. I guess idiots never get old?

I wanna know what your secret is to the fountain of youth. Keep your comments to yourself if you have nothing inntelligent to say...

Guest

Why are the reviews for the 'Chair Gym', not really reviews of the product?

1.) 'We didn't really order this.

It will sit on my porch until they pick it up!'

*Obviously your mom ordered it. How else did they get your addy or credit card? Send the thing back. Don't ruin your credit over $150.*

2.) 'This is a Joke!

What's next? The Bed-Gym?'

*Youve never suffered from a severe injury or disabling disease.

You are so lucky!

Guest

You ***. This is geared towards older people so this is perfect for them

View more comments (14)

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